ATM Diagnostics are the main key for succes. A defective ATM is always unplanned and it is essential to get this ATM repaired, in a working condition. This software, specific for ATM machine fault diagnosis, helps enhance the user experience and assist your business stay secure and competitive.

pro active tool software diagnostics


After fault detection, monitoring the system, identifying when a fault has occurred, and pinpointing the type of fault and its location, recovery can take place. Undisputable, reliable hardware let your business taking advantage of the state-of-the-art banking systems and having always-on operational perfection. Let us help to service your ATM fleet. To meet the demand of our customers we offer prompt and cost-effective solutions. 

✔ Field Service Diagnostics
The diagnostics for NCR 58xx and 66xx ATMs shows you which part is defective, displays M-Status and M-Data in clear text, and lists error logs and tallies. By using the diagnostic software in the field, you can quickly find defects, save money on parts, reduce the number of future calls, and increase the overall uptime of your NCR ATMs.

✔ Repair Center Diagnostics

Made of assembly lines and high-volume throughput, these diagnostics test shorten the time that is necessary to find defects. After the repair is completed, you can print and attach a receipt to the module the confirms that it functions properly.

✔ USB Device Authorization
Automatically authorize new USB devices after installing them in NCR SelfServ ATMs. Just replace the defective USB device - like dispenser, card reader, or printer. Then, run ATMdesk, and verify the proper function. Your new device is instantly authorized for further use under the NCR Aptra software platform.

To meet your demand, our team is at your service and provides a quick response to all queries. We can be reached at +31 (0)85 4015 460 or mail us at sales@insureatm.com. Contact us and discover what we can do for you.