Full ATM Services

The provision of service and support to our customers is before, during and after a purchase. Customer care concerns the priority our organization assigns to components such as cost effective solutions, product innovation and aftersales.


Initiate and manage equipment service requests through our Sales Team. Insure ATM is your perfect partner for the development and maintenance of your ATM machines. Our business portfolio is based on a comprehensive product collection and a wide range of service solutions, accomplished in house and on-site. In order to realize the lowest down-time of ATMs, we emphasize our total refurbishment solutions for spare parts and sub-modules. With this facility we are cutting your costs without cutting quality! 

The company's testing and quality program is a collection of business processes focused on consistently meeting our customer requirements and enhancing their satisfaction. Having an ongoing focus on improvement is essential.


We offer high quality products in order to secure reliability. Our spare parts warrant the future of our customer’s products, services and solutions. Insure ATM provides all the needed spare parts throughout the entire lifetime of ATM’s. The products supplied by Insure ATM are only original equipment and delivered with the full care. We offer spare parts for all products in the ATM product portfolio. Besides, we offer recommended spare part packages for complete maintenance and refurbishment as well as individual spare parts.

Insure ATM, your one stop shop for all your maintenance, training and service needs. We are always looking for new ways to improve your ATMs so we offer some upgrades for a better user experience for your customers.


Our expertise in the management of ATM estates is extensive and of high quality. We can support you in order to maintain and upgrade a wide variety of electronic and digital bank equipment. We underline the value of these investments as they enhance security, control compliance, give confidence to meet the customers’ needs and they provide improved consumers experiences. It gives opportunities!

Undisputable, reliable software and upgrades let your business taking advantage of the state-of-the-art banking systems and having always-on operational perfection. Let us help to service your ATM fleet. To meet the demand of our customers we offer prompt and cost-effective solutions.

Warehoue & Transport Management for the best performance. After many years of experience in a world-wide reverse logistic service, Insure ATM set up an unique management system of ATM products which are highly needed in the financial market.


Large inventory of new and refurbished parts and modules. Whether a new or exchange part we can ensure that the spare part and module you need will be with you when you need it, where you need it. For immediate requirements we will arrange delivery worldwide, or ship against your own transport account. Insure ATM's unique Logistics with Testing & Quality facilities enables us to serve our customers in an efficient and cost-effective way to accomplish their mission. Stock, distribute, track, repair, refurbish, remanufacture and reengineer - it's what we are experts at! Our goal is to keep every single part and module in our inventory in order to supply correctly - just in time! This is supported by three main values:

Improve job performance with a complete training program. Our comprehensive, flexible training program is focused on helping our customers to develop a technical workforce that is ready to meet any challenge.


Multi-branded
Our updated technical knowledge with the latest models of OEMs and qualified skills permit us to offer specific and tailor made training courses of a high standard. We emphasize that we handle both theory and practical requests. The training facilities in our premise are multi-branded and cover a large variety of available ATM-machines and parts of the latest types of NCR and Diebold Nixdorf.

All entry-level
The training classes we offer are on all entry-level and are concerning the use of ATMs and their installation, removal, upgrading, servicing and repair. Courses named testing software review, hardware diagnostics and major issue overview. The repair exercises are based on faults of main spare parts, BNA units, escrow units and recognition units. We can help bringing together all the pieces of training disciplines into a comprehensive training solution, which is customized to fit the needs of your technicians. When the training has been attended according all course requirements, is completed successfully, the participant will be graduated and will receive a Certificate of Competence.

Let us help to serve your training needs. Your request can be sent to our Sales Department.

Call us at +31 (0)85 4015 460 or mail us at sales@insureatm.com. We will offer a training program which suits your company best .

Whenever a customer is in the situation to dispose parts or replace ATMs, Insure ATM is an excellent partner. We offer you a buy-back fee and can take over the damaged or unneeded ATMs. We mainly buy-back ATMs and Cash Dispensers.


Expertise
To simplify the processes, logistics can be managed by Insure ATM. We have signed partnership agreements that make us able to offer de-installation from the fields. We understand the risk of your confidential data and have the experience how to deal with this secured information in the machines. The equipment will be dismantled, totally or partially.

Environment
We are responsible for the global environment, Insure ATM will assure a protected environmentally disposal of the equipment. We stimulate the recycling of components which cannot be reused. Don't let outdated or unused ATMs be your problem, for extra information ... please feel free to contact us to learn more!